To set up an email account in the email client Mail on your Mac, please see the below steps. If you do not know your current email password, please visit this link for instructions on how to reset it.

  •  If this is the first time you’ve opened Mail, you will be automatically prompted to add an account
  • Otherwise click Mail in the top left > Preferences
  • Click the + icon in the bottom left of the pop up to add a new account.
  • Type in name, email address and password and click Create
  • Account Type: Other or IMAP
  • Description: Optional setting, you can put in your email address here
  • Incoming Mail Server: Server hostname (in the form ‘LHxx.dnsireland.com’, see below* for more information)
  •  Enable Encryption, port: 993
  • Username: Your full email address
  • Password: Your email address password
  • Click Continue
  • Authentication: Password
  • Click Continue
  • Go to Outgoing Mail Server
  • Description: Optional setting, you can put in your email address here
  • Outgoing Mail Server: Server hostname (in the form ‘LHxx.dnsireland.com’, see below* for more information)
  • Enable Encryption, port: 465
  • Tick Use Only This Server
  • Tick Use Authentication
  • Username: Your full email address
  • Password: Your email address password
  • Click continue
  • Authentication: Password
  • Click Continue > Create

 

*NB: To find out the correct hostname to enter (which replaces ‘LHxx.dnsireland.com’ from above), enter your domain name (without WWW) and click Lookup!

If you require further information/assistance on this, please submit a ticket and a member of the team will be happy to assist further.