How do I connect my domain to Shopify?

In order to connect your domain name to your Shopify website, you will need to use the DNS Manager feature in your client area. To do this, please follow these steps: – Login to your client area via: http://www.letshostbilling.com/clientarea.php – Click on Domains > Managed DNS – Click on Add New Zone – Enter in […]

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How do I edit the DNS record for my domain?

In order to edit the DNS record of your domain, you will need to use the DNS Manager feature in your client area. To do this, please follow these steps. Log in to your client area Click on Domains > Managed DNS Click on Add New Zone Enter in your Domain Name (without ‘www.’) and […]

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‘Object status prohibits operation’ – How to fix?

If you are changing DNS on your domain name and you receive the error ‘Object status prohibits operation’, this means that the domain is ‘locked’. This is a security feature on your domain which prevents unauthorised changes being made. To resolve this, you simply need to ‘unlock’ the domain. This is done via your LetsHost […]

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How do I transfer a domain to LetsHost? What do I need?

Please see the following for the steps involved in transferring the registration of a .com/.net/.org/.biz/.info domain to LetsHost. Before initiating a domain transfer, we recommend ensuring the following: – The domain is unlocked for transfer – You have access to the admin contact email address for the domain – You have the EPP key/transfer code […]

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What is domain quarantine and how does it work?

A .eu domain will enter Quarantine if no payment has been made on or before the due date of renewal.   The domain enters Quarantine the day after the due date.  Unfortunately there is no grace period given with .eu domains.  The cost to remove a domain from Quarantine is approx €40 + VAT.

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What is domain redemption and how does it work?

A domain will go into Redemption if payment has not been made 30 days after the renewal date.  While in Redemption, there is a fee to remove it of approx €100 + VAT.  The domain will remain in Redemption for 30 days, if no payment has been made to remove from Redemption, the domain will […]

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I have received an email re: WHOIS record verification – what is this?

These emails are sent to confirm the WHOIS information you have provided is correct.  This is a policy of ICANN (https://www.icann.org/get-started). To review/update the WHOIS information, you will need to login to your client area via http://www.letshostbilling.com/clientarea.php and click on Domains > My Domains > Active (beside the domain) > Manage : Contact Information. If […]

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