If the person named on the company account is no longer there, we can help you update that information. You would need to send a signed letter on company-headed paper stating this. The letter would also need to contain new contact details, including email and telephone number, with which we can update the account. Contact […]
It is possible to register a .ie domain name for a charity. The IEDR allow .ie domains to be registered for free. To register a .ie domain name, you will just need to email your request to email@example.com along with a registered CHY number. You will need to outline a brief description of what the […]
We do not accept direct debits as a method of payment at this time. However, you can set up a standing order with your bank, which will then pay for upcoming invoices automatically. Alternatively, you can add a credit or debit card to your account and payment will be processed automatically 2 days before the […]
We do not issue any invoices by post. All correspondence is done automatically via email. For this reason, it is important to ensure the email associated with your LetsHost account is up-to-date. If you are unsure if this is the case, you can check this via your client area.
At this time, we do not facilitate issuing a statement of accounts. In your client area, we keep a record of all invoices and receipts for your account. If needed, you can view/download a .pdf of any invoice/receipt for your account.
If you registered domain.ie and you would rather have domain.com or mydomain1.ie, then you must register the domain as new name. This means you will own both names. Once the original name is due to expire, simply choose to not renew the registration. Domain names cannot be changed once they have been registered. However, if […]
This is more than likely SPAM. You can discard these mails. If you are still concerned, please open a ticket in Billing via your client area and we will be able to investigate further for you.
In general, to renew a domain name once it has past its renewable period, you simply need to pay for its renewal invoice. To pay for an invoice, you need to login to your client area and click on Billing > My Invoices. If no invoice is due for the domain in question, please open […]
If you open a ticket for Billing via your client area, our Billing Team will be able to assist you further. Please note the payment reference you made so we can check our records and resolve your query as soon as possible.
If you open a ticket for Billing via your client area to request the change of Billing Period, they will be able to assist you further.