This is more than likely SPAM. You can discard these mails. If you are still concerned, please open a ticket in Billing via your client area and we will be able to investigate further for you.
In general, to renew a domain name once it has past its renewable period, you simply need to pay for its renewal invoice. To pay for an invoice, you need to login to your client area and click on Billing > My Invoices. If no invoice is due for the domain in question, please open […]
If you open a ticket for Billing via your client area, our Billing Team will be able to assist you further. Please note the payment reference you made so we can check our records and resolve your query as soon as possible.
If you open a ticket for Billing via your client area to request the change of Billing Period, they will be able to assist you further.
Please open a ticket in Billing to request the transfer of a domain to another account. We will require the new Contact Name, address, telephone number and email address for the new account holder. We will walk you through the process from there.
To permanently remove Domains/Packages from your account, please open a ticket for Billing via your client area and list the products you wish to remove. Our Billing team will be able to assist you further. This request must come from the account owner and all other requests will be disregarded.
Please log on to your client area via http://www.letshostbilling.com, click on Edit Account Details – Credit Card Details. You can update/edit your card details and remove existing card details from here.
Yes, VAT is applicable on all LetsHost products. Please contact us if you have any queries on this.
LetsHost accepts Visa, Mastercard, Visa Debit, PayPal, Bank Transfer, Postal Order and Cheque. All details for Bank transfer and cheque payments are provided within your invoice email.
To request a refund, please open a ticket in Billing from your client area and we will be able to review your case further. Please note, domain registrations or renewals cannot be refunded under any circumstances.