Please open a ticket in Billing to request the transfer of a domain to another account. We will require the new Contact Name, address, telephone number and email address for the new account holder. We will walk you through the process from there.
To permanently remove Domains/Packages from your account, please open a ticket for Billing via your client area and list the products you wish to remove. Our Billing team will be able to assist you further. This request must come from the account owner and all other requests will be disregarded.
Please log on to your client area via http://www.letshostbilling.com, click on Edit Account Details – Credit Card Details. You can update/edit your card details and remove existing card details from here.
Yes, VAT is applicable on all LetsHost products. Please contact us if you have any queries on this.
LetsHost accepts Visa, Mastercard, Visa Debit, PayPal, Bank Transfer, Postal Order and Cheque. All details for Bank transfer and cheque payments are provided within your invoice email.
To request a refund, please open a ticket in Billing from your client area and we will be able to review your case further. Please note, domain registrations or renewals cannot be refunded under any circumstances.
You can log on to your client area and process payment manually on the Invoice due, alternatively you can open a Ticket in Billing and authorise another attempt on the card on file. You can find your client area here: http://www.letshostbilling.com
You can open a ticket in the Billing queue from your Client area 24/7 or you can call our Billing team on 01 653 5032 (select 3 for Accounts), Monday to Friday 9am to 5pm. Email queries are generally answered within one working day or less.
All correspondence is done via email with LetsHost. Please make sure the email address on your account is a valid email address. Your email address must be kept up to date at all times to facilitate communication regarding account matters including invoices.
Please open a ticket in Billing and our Billing team will be able to assist you further with the credit allocation. If you have an invoice due, just let us know which invoice you would like to have this credit applied to.