This is a legacy knowledgebase article and may contain information that is incorrect or out of date. Please click the following link to go to our new knowledgebase Knowledgebase – https://billing.letshost.ie/index.php?rp=/knowledgebase If you open a ticket for Billing via your client area to request the change of Billing Period, they will be able to […]
Category: Billing
Frequently asked billing queries.
How do I remove domains I no longer wish to renew/see on my account?
This is a legacy knowledgebase article and may contain information that is incorrect or out of date. Please click the following link to go to our new knowledgebase Knowledgebase – https://billing.letshost.ie/index.php?rp=/knowledgebase To permanently remove Domains/Packages from your account, please open a ticket for Billing via your client area and list the products you wish […]
Do I need to pay VAT?
This is a legacy knowledgebase article and may contain information that is incorrect or out of date. Please click the following link to go to our new knowledgebase Knowledgebase – https://billing.letshost.ie/index.php?rp=/knowledgebase Yes, VAT is applicable on all LetsHost products. Please contact us if you have any queries on this.
Which payment methods do you accept?
This is a legacy knowledgebase article and may contain information that is incorrect or out of date. Please click the following link to go to our new knowledgebase Knowledgebase – https://billing.letshost.ie/index.php?rp=/knowledgebase LetsHost accepts Visa, Mastercard, Visa Debit, PayPal and Bank Transfer. All details for Bank transfer are provided within your invoice email.
My Card has been declined. How can I resubmit payment?
This is a legacy knowledgebase article and may contain information that is incorrect or out of date. Please click the following link to go to our new knowledgebase Knowledgebase – https://billing.letshost.ie/index.php?rp=/knowledgebase You can log on to your client area and process payment manually on the Invoice due, alternatively you can open a Ticket in […]
What are your support hours for billing queries?
This is a legacy knowledgebase article and may contain information that is incorrect or out of date. Please click the following link to go to our new knowledgebase Knowledgebase – https://billing.letshost.ie/index.php?rp=/knowledgebase Accounts/Billing support is provided via phone and by ticket/email. You can call our Billing Department on 01 653 5032 during standard office hours […]
How will I receive my invoices?
This is a legacy knowledgebase article and may contain information that is incorrect or out of date. Please click the following link to go to our new knowledgebase Knowledgebase – https://billing.letshost.ie/index.php?rp=/knowledgebase All correspondence is done via email with LetsHost. Please make sure the email address on your account is a valid email address. Your […]
My account is in credit. How can I apply this to my orders?
This is a legacy knowledgebase article and may contain information that is incorrect or out of date. Please click the following link to go to our new knowledgebase Knowledgebase – https://billing.letshost.ie/index.php?rp=/knowledgebase Please open a ticket in Billing and our Billing team will be able to assist you further with the credit allocation. If you […]
Can I get a printed version of my invoice?
This is a legacy knowledgebase article and may contain information that is incorrect or out of date. Please click the following link to go to our new knowledgebase Knowledgebase – https://billing.letshost.ie/index.php?rp=/knowledgebase To print an Invoice, please log on to your client area via www.letshostbilling.com, click on Billing – My Invoices – View Invoice. You […]
How can I cancel my Irish hosting or domain order?
This is a legacy knowledgebase article and may contain information that is incorrect or out of date. Please click the following link to go to our new knowledgebase Knowledgebase – https://billing.letshost.ie/index.php?rp=/knowledgebase To cancel a new order that has been placed, please open a ticket in Billing. Our Billing Team will be happy to assist you […]