To request a refund, please open a ticket in Billing from your client area and we will be able to review your case further. Please note, domain registrations or renewals cannot be refunded under any circumstances.
You can log on to your client area and process payment manually on the Invoice due, alternatively you can open a Ticket in Billing and authorise another attempt on the card on file. You can find your client area here: http://www.letshostbilling.com
You can open a ticket in the Billing queue from your Client area 24/7 or you can call our Billing team on 01 653 5032 (select 3 for Accounts), Monday to Friday 9am to 5pm. Email queries are generally answered within one working day or less.
All correspondence is done via email with LetsHost. Please make sure the email address on your account is a valid email address. Your email address must be kept up to date at all times to facilitate communication regarding account matters including invoices.
Please open a ticket in Billing and our Billing team will be able to assist you further with the credit allocation. If you have an invoice due, just let us know which invoice you would like to have this credit applied to.
To print an Invoice, please log on to your client area via www.letshostbilling.com, click on Billing – My Invoices – View Invoice. You can Print/Download the Invoice from here.
To cancel a new order that has been placed, please open a ticket in Billing. Our Billing Team will be able to assist you from there.
Please log on to your client area via http://www.letshostbilling.com, click on Edit Account Details – Credit Card Details. You can update your card details and remove existing card details from here.
If you have a domain that you no longer need to renew, it is possible to disable the auto-renewal yourself via your client area directly. You do not need to get in contact with our Billing Department to request this. To disable the auto-renewal on a domain, please see the following steps: Log in to […]
Please open a ticket in Billing to request the transfer of a domain to another account. We will require the new Contact Name, address, telephone number and email address for the new account holder. Our web hosting billing team will take it from there.