We do not accept direct debits as a method of payment at this time. However, you can set up a standing order with your bank, which will then pay for upcoming invoices automatically. Alternatively, you can add a credit or debit card to your account and payment will be processed automatically 2 days before the […]
We do not issue any invoices by post. All correspondence is done automatically via email. For this reason, it is important to ensure the email associated with your LetsHost account is up-to-date. If you are unsure if this is the case, you can check this via your client area.
At this time, we do not facilitate issuing a statement of accounts. In your client area, we keep a record of all invoices and receipts for your account. If needed, you can view/download a .pdf of any invoice/receipt for your account.
If you registered domain.ie and you would rather have domain.com or mydomain1.ie, then you must register the domain as new name. This means you will own both names. Once the original name is due to expire, simply choose to not renew the registration. Domain names cannot be changed once they have been registered. However, if […]
This is more than likely SPAM. You can discard these mails. If you are still concerned, please open a ticket in Billing via your client area and we will be able to investigate further for you.
Once logged on to your client area via http://www.letshostbilling.com, click on Billing – My Invoices, you must process payment on the Invoice due for the service here. If no Invoice is due for the Service/Domain in question, please open a ticket for Billing via your client area, our Billing Team will be able to assist […]
If you open a ticket for Billing via your client area, our Billing Team will be able to assist you further. Please note the payment reference you made so we can check our records and resolve your query as soon as possible.
If you open a ticket for Billing via your client area to request the change of Billing Period, they will be able to assist you further.
Please open a ticket in Billing to request the transfer of a domain to another account. We will require the new Contact Name, address, telephone number and email address for the new account holder. We will walk you through the process from there.
To permanently remove Domains/Packages from your account, please open a ticket for Billing via your client area and list the products you wish to remove. Our Billing team will be able to assist you further. This request must come from the account owner and all other requests will be disregarded.