With your LetsHost billing account, it is possible to add secondary/technical contacts that can contact LetsHost on your behalf. You can configure each contact with specific permissions and/or to automatically receive copies of certain types of system emails. For example, you could add your website designer as a technical contact who would have access to […]
If your domain name is coming up for renewal, and you would like to change the number of years to renew it for, you can do this via your client area directly. Please see the following for instructions. Log in to your client area Click on Domain > Renew Domains Tick the box beside the […]
If you are looking to transfer the billing of a domain name from your own account in to someone else’s account (or vice versa), you should not place an order on our website for a domain transfer. Instead, you should open a ticket with our Billing Department with the request. In order for us to […]
The Single Sign-On feature in cPanel allows you to access your LetsHost billing area without needing to re-enter your email address and password. In addition, you can also go from your billing account directly to cPanel without re-entering these login details. The cPanel options look like this: We understand there might be situations when you […]
It is possible to add funds to your account to be used as credit for future invoices. Please note that these funds will only apply to invoices generated in the future. If there is an invoice on your account already, adding a fund to your account will not automatically apply against this invoice. You would […]
If the person named on the company account is no longer there, we can help you update that information. You would need to send a signed letter on company-headed paper stating this. The letter would also need to contain new contact details, including email and telephone number, with which we can update the account. Contact […]
It is possible to register a .ie domain name for a charity. The IEDR allow .ie domains to be registered for free. To register a .ie domain name, you will just need to email your request to firstname.lastname@example.org along with a registered CHY number. You will need to outline a brief description of what the […]
We do not accept direct debits as a method of payment at this time. However, you can set up a standing order with your bank, which will then pay for upcoming invoices automatically. Alternatively, you can add a credit or debit card to your account and payment will be processed automatically 2 days before the […]
We do not issue any invoices by post. All correspondence is done automatically via email. For this reason, it is important to ensure the email associated with your LetsHost account is up-to-date. If you are unsure if this is the case, you can check this via your client area.
At this time, we do not facilitate issuing a statement of accounts. In your client area, we keep a record of all invoices and receipts for your account. If needed, you can view/download a .pdf of any invoice/receipt for your account.