To manage your LetsHost account, this can be done via your Client Area. The email address to log in to your client area is most likely the email address to which you receive general account emails from LetsHost. If you do not know your client area password, you can reset it via the Forgot Password […]
To change the email address on file for your account you will first need to login to your LetsHost Client Area. On the blue navigation bar along the top, on the right hand side, click “Hello, YourName!” Next click “Account Details” You can update your email address along with other account details from here. Then […]
Please open a ticket with our Billing department to request the transfer of a domain to another account. We will require the new Contact Name, address, telephone number and email address for the new account holder. We will walk you through the process from there.
For convenience, it is possible to set up your LetsHost account on automatic renewal with a credit card. You can add a credit card to your account to have your invoices paid automatically. You would still receive all the usual notifications via email, but the payments themselves will go through automatically. If, however, you wish […]
To request a refund, please open a ticket in Billing from your client area and we will be able to review your case further. Please note, domain registrations or renewals cannot be refunded under any circumstances.
If you have a domain that you no longer need to renew, it is possible to disable the auto-renewal yourself via your client area directly. You do not need to get in contact with our Billing Department to request this. To disable the auto-renewal on a domain, please see the following steps: Log in to […]
If you wish to cancel a product or service (such as a hosting account), you can do this from your client area. First, log in to your client area Click on Services and then on My Services Click Manage on the service you wish to cancel Click Request Cancellation in the menu on the left […]
With your LetsHost billing account, it is possible to add secondary/technical contacts that can contact LetsHost on your behalf. You can configure each contact with specific permissions and/or to automatically receive copies of certain types of system emails. For example, you could add your website designer as a technical contact who would have access to […]
If your domain name is coming up for renewal, and you would like to change the number of years to renew it for, you can do this via your client area directly. Please see the following for instructions. Log in to your client area Click on Domain > Renew Domains Tick the box beside the […]
If you are looking to transfer the billing of a domain name from your own account in to someone else’s account (or vice versa), you should not place an order on our website for a domain transfer. Instead, you should open a ticket with our Billing Department with the request. In order for us to […]