If you are looking to transfer the billing of a domain name from your own account in to someone else’s account (or vice versa), you should not place an order on our website for a domain transfer. Instead, you should open a ticket with our Billing Department with the request. In order for us to […]
The Single Sign-On feature in cPanel allows you to access your LetsHost billing area without needing to re-enter your email address and password. In addition, you can also go from your billing account directly to cPanel without re-entering these login details. The cPanel options look like this: We understand there might be situations when you […]
It is possible to add funds to your account to be used as credit for future invoices. Please note that these funds will only apply to invoices generated in the future. If there is an invoice on your account already, adding a fund to your account will not automatically apply against this invoice. You would […]
If the person named on the company account is no longer there, we can help you update that information. You would need to send a signed letter on company-headed paper stating this. The letter would also need to contain new contact details, including email and telephone number, with which we can update the account. Contact […]
It is possible to register a .ie domain name for a charity. The IEDR allow .ie domains to be registered for free. To register a .ie domain name, you will just need to email your request to firstname.lastname@example.org along with a registered CHY number. You will need to outline a brief description of what the […]
We do not accept direct debits as a method of payment at this time. However, you can set up a standing order with your bank, which will then pay for upcoming invoices automatically. Alternatively, you can add a credit or debit card to your account and payment will be processed automatically 2 days before the […]
We do not issue any invoices by post. All correspondence is done automatically via email. For this reason, it is important to ensure the email associated with your LetsHost account is up-to-date. If you are unsure if this is the case, you can check this via your client area.
At this time, we do not facilitate issuing a statement of accounts. In your client area, we keep a record of all invoices and receipts for your account. If needed, you can view/download a .pdf of any invoice/receipt for your account.
If you registered domain.ie and you would rather have domain.com or mydomain1.ie, then you must register the domain as new name. This means you will own both names. Once the original name is due to expire, simply choose to not renew the registration. Domain names cannot be changed once they have been registered. However, if […]
This is more than likely SPAM. You can discard these mails. If you are still concerned, please open a ticket in Billing via your client area and we will be able to investigate further for you.