If you open a ticket for Billing via your client area to request the change of Billing Period, they will be able to assist you further.
Category: Billing
Frequently asked billing queries.
How do I remove domains I no longer wish to renew/see on my account?
To permanently remove Domains/Packages from your account, please open a ticket for Billing via your client area and list the products you wish to remove. Our Billing team will be able to assist you further. This request must come from the account owner and all other requests will be disregarded.
Do I need to pay VAT?
Yes, VAT is applicable on all LetsHost products. Please contact us if you have any queries on this.
Which payment methods do you accept?
LetsHost accepts Visa, Mastercard, Visa Debit, PayPal, Bank Transfer, Postal Order and Cheque. All details for Bank transfer and cheque payments are provided within your invoice email.
My Card has been declined. How can I resubmit payment?
You can log on to your client area and process payment manually on the Invoice due, alternatively you can open a Ticket in Billing and authorise another attempt on the card on file. You can find your client area here: http://www.letshostbilling.com
What are your support hours for billing queries?
Accounts/Billing support is provided via phone and by ticket/email. You can call our Billing Department on 01 653 5032 during standard office hours (Monday to Friday, 9am to 5pm). You can open a ticket via your client area 24/7. Our Billing staff work standard office hours and we aim to get back to all Billing […]
How will I receive my invoices?
All correspondence is done via email with LetsHost. Please make sure the email address on your account is a valid email address. Your email address must be kept up to date at all times to facilitate communication regarding account matters including invoices.
My account is in credit. How can I apply this to my orders?
Please open a ticket in Billing and our Billing team will be able to assist you further with the credit allocation. If you have an invoice due, just let us know which invoice you would like to have this credit applied to.
Can I get a printed version of my invoice?
To print an Invoice, please log on to your client area via www.letshostbilling.com, click on Billing – My Invoices – View Invoice. You can Print/Download the Invoice from here.
How can I cancel my Irish hosting or domain order?
To cancel a new order that has been placed, please open a ticket in Billing. Our Billing Team will be happy to assist you from there.