How can I change the billing period of my renewal to 3yr/5yr/10yr?

This is a legacy knowledgebase article and may contain information that is incorrect or out of date. Please click the following link to go to our new knowledgebase Knowledgebase – https://www.letshostbilling.com/index.php?rp=/knowledgebase If you open a ticket for Billing via your client area to request the change of Billing Period, they will be able to assist […]

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How do I remove domains I no longer wish to renew/see on my account?

This is a legacy knowledgebase article and may contain information that is incorrect or out of date. Please click the following link to go to our new knowledgebase Knowledgebase – https://www.letshostbilling.com/index.php?rp=/knowledgebase To permanently remove Domains/Packages from your account, please open a ticket for Billing via your client area and list the products you wish to […]

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Do I need to pay VAT?

This is a legacy knowledgebase article and may contain information that is incorrect or out of date. Please click the following link to go to our new knowledgebase Knowledgebase – https://www.letshostbilling.com/index.php?rp=/knowledgebase Yes, VAT is applicable on all LetsHost products. Please contact us if you have any queries on this.

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Which payment methods do you accept?

This is a legacy knowledgebase article and may contain information that is incorrect or out of date. Please click the following link to go to our new knowledgebase Knowledgebase – https://www.letshostbilling.com/index.php?rp=/knowledgebase LetsHost accepts Visa, Mastercard, Visa Debit, PayPal, Bank Transfer, Postal Order and Cheque. All details for Bank transfer and cheque payments are provided within […]

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My Card has been declined. How can I resubmit payment?

This is a legacy knowledgebase article and may contain information that is incorrect or out of date. Please click the following link to go to our new knowledgebase Knowledgebase – https://www.letshostbilling.com/index.php?rp=/knowledgebase You can log on to your client area and process payment manually on the Invoice due, alternatively you can open a Ticket in Billing […]

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What are your support hours for billing queries?

This is a legacy knowledgebase article and may contain information that is incorrect or out of date. Please click the following link to go to our new knowledgebase Knowledgebase – https://www.letshostbilling.com/index.php?rp=/knowledgebase Accounts/Billing support is provided via phone and by ticket/email. You can call our Billing Department on 01 653 5032 during standard office hours (Monday […]

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How will I receive my invoices?

This is a legacy knowledgebase article and may contain information that is incorrect or out of date. Please click the following link to go to our new knowledgebase Knowledgebase – https://www.letshostbilling.com/index.php?rp=/knowledgebase   All correspondence is done via email with LetsHost.  Please make sure the email address on your account is a valid email address. Your […]

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My account is in credit. How can I apply this to my orders?

This is a legacy knowledgebase article and may contain information that is incorrect or out of date. Please click the following link to go to our new knowledgebase Knowledgebase – https://www.letshostbilling.com/index.php?rp=/knowledgebase   Please open a ticket in Billing and our Billing team will be able to assist you further with the credit allocation. If you […]

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Can I get a printed version of my invoice?

This is a legacy knowledgebase article and may contain information that is incorrect or out of date. Please click the following link to go to our new knowledgebase Knowledgebase – https://www.letshostbilling.com/index.php?rp=/knowledgebase   To print an Invoice, please log on to your client area via www.letshostbilling.com, click on Billing – My Invoices – View Invoice.  You […]

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How can I cancel my Irish hosting or domain order?

This is a legacy knowledgebase article and may contain information that is incorrect or out of date. Please click the following link to go to our new knowledgebase Knowledgebase – https://www.letshostbilling.com/index.php?rp=/knowledgebase To cancel a new order that has been placed, please open a ticket in Billing. Our Billing Team will be happy to assist you from […]

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