Add your email account to the Android Gmail app

It is possible to set up your email address  on your phone within your Gmail app. To do this, please see the following steps: Open The Gmail app on your phone Tap the three horizontal bars in the top left Scroll to the bottom of the menu and tap Settings Tap Add Account Tap Other […]

Read More

How do I set up my email in Hotmail as an IMAP account?

It is possible to use your existing @hotmail.com account to access/manage your LetsHost email in place of an email client such as Outlook or Thunderbird. To set this up in Hotmail, please see the following steps. Log in to your hotmail.com/outlook.com address Click on the gear icon in the top right and use the search bar […]

Read More

GDPR – The right to erasure

Under article 17 of the GDPR a data subject has the right to be forgotten: “The data subject shall have the right to obtain from the controller the erasure of personal data concerning him or her without undue delay and the controller shall have the obligation to erase personal data without undue delay…” Exceptions to […]

Read More

GDPR – The right to data portability

Under article 20 of the GDPR all data subjects have the right to data portability. “The data subject shall have the right to receive the personal data concerning him or her, which he or she has provided to a controller, in a structured, commonly used and machine-readable format and have the right to transmit those […]

Read More

Moving emails from one provider to another

When you’re moving hosting to a new provider, your old emails will generally not be available (on the new hosting account) unless you migrate them manually. To do this you will need the following. Both servers most support IMAP email protocol. All hosting accounts with Letshost support IMAP connections The username, password and incoming mail […]

Read More

Unable to send emails, but receiving is fine

Due to some recent updates to popular email programs, you may need to make some changes to your email settings to continue to be able to send emails. If you are having an issue sending emails (but incoming mail is working fine), you will need to make the following changes to your connection settings: Outgoing […]

Read More

How to I set up an email forwarder?

If you wish to forward a copy of all emails sent to one address on to another address, you will need to set up an email address forwarder via your cPanel. For the steps required, please see the following: You can access your cPanel control panel by logging in to your client area Once logged […]

Read More

Setting up your domain with Google Apps Mail (Gsuite)

If you are hosting your email with Google/Gsuite/Google Apps, you will need to manually edit the DNS of your domain to connect the two. This is done by changing your domains Mail Exchanger (MX) records to the following (priority in brackets): ASPMX.L.GOOGLE.COM     (1) ALT1.ASPMX.L.GOOGLE.COM     (5) ALT2.ASPMX.L.GOOGLE.COM     (5) ALT3.ASPMX.L.GOOGLE.COM     (10) ALT4.ASPMX.L.GOOGLE.COM     […]

Read More

New email account – Should I use POP or IMAP?

When setting up a new email account on your computer/phone/device, you will be asked to set up either a ‘POP’ account or an ‘IMAP’ account. Which one you should choose depends mainly on how you (and/or others) intend on accessing this new email account. All our servers support both protocols. In short, you should choose […]

Read More