Unable to send emails, but receiving is fine

Due to some recent updates to popular email programs, you may need to make some changes to your email settings to continue to be able to send emails. If you are having an issue sending emails (but incoming mail is working fine), you will need to make the following changes to your connection settings: Outgoing […]

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How to I set up an email forwarder?

If you wish to forward a copy of all emails sent to one address on to another address, you will need to set up an email address forwarder via your cPanel. For the steps required, please see the following: You can access your cPanel control panel by logging in to your client area Once logged […]

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Setting up your domain with Google Apps Mail (Gsuite)

If you are hosting your email with Google/Gsuite/Google Apps, you will need to manually edit the DNS of your domain to connect the two. This is done by changing your domains Mail Exchanger (MX) records to the following (priority in brackets): ASPMX.L.GOOGLE.COM     (1) ALT1.ASPMX.L.GOOGLE.COM     (5) ALT2.ASPMX.L.GOOGLE.COM     (5) ALT3.ASPMX.L.GOOGLE.COM     (10) ALT4.ASPMX.L.GOOGLE.COM     […]

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New email account – Should I use POP or IMAP?

When setting up a new email account on your computer/phone/device, you will be asked to set up either a ‘POP’ account or an ‘IMAP’ account. Which one you should choose depends mainly on how you (and/or others) intend on accessing this new email account. All our servers support both protocols. In short, you should choose […]

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iPhone SSL Warning – Security Cert Not Trusted

Some users can experience an issue with their iPhone suddenly complaining about the SSL security cert for their email service, that is it not trusted. To resolve this issue, please see the following steps: In the Settings app, navigate to Mail, Contacts, Calendars Tap the account name to view the account On the main screen […]

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How do I set up my email on my Android phone?

To set up an email account on your Android phone, please see the following steps. Please note that you will first need to have the email address itself created. Go to Settings and tap on Accounts Tap on Add Account > Email Enter in your email address and password Tap Manual setup > IMAP Account Username: […]

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How do I change my email account password?

To reset an email account password, you will need to do this via your cPanel control panel. Please see the following steps on how to do this. Log in to your LetsHost Client Area and click on Services > My Services You will see your products/services listed out here. Click on Active beside your hosting […]

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‘503 Valid RCPT command must precede DATA’

When you receive the error ‘503 Valid RCPT command must precede DATA’ in Outlook, this indicates an issue with your connection settings. It will prevent you from sending emails, but thankfully it is easy to fix. First you will need open your account settings in Outlook. To get to this screen may be different depending […]

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How to create a new email address in cPanel

Your LetsHost hosting account will give you ability to create an unlimited amount of email addresses. If you need to set up a new email address, you can do this via your cPanel control panel. Please see the following steps on how to do this. Log in to your LetsHost Client Area and click on […]

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