Over the course of the next few months, we will be updating our shared hosting servers from using PHP v5.6 as default to PHP v7.2. Any domains set to use the default version of PHP will be updated during this process. The upgrade from v5.6 to v7.2 is required as v5.6 is now end of life and […]
Category: Security
Information on issues relating to account security on our platforms.
I got an email from ‘dnsireland.org’ – Is it a scam? (The answer is ‘Yes’)
We have received reports from a number of customers saying they have received an email from a ‘DNS Ireland’ (dnsireland.org) offering to register a domain name for them. The email will offer a ‘special rate’ for 10 years registration. This email has nothing to do with LetsHost – it is a scam email and should […]
HTTPS Changes to Google Chrome
Google are making changes to their browser Chrome which will change how websites load with respect to SSL certs and ‘https://’. Over the course of the next few months, Chrome will actively flag your website as insecure if you do not have an SSL cert installed. This will possibly dissuade visitors browsing your website, which […]
Are free SSL certs supported?
At this time, we do not support free SSL certs (such as AutoSSL or Let’s Encrypt) on our shared hosting servers. It is possible to order an SSL cert from another provider and install it on your LetsHost hosting account via your cPanel control panel. We offer SSL certs for €120.95 + VAT per year, […]
Adding a self-signed certificate to your hosting account
If you require a self-signed SSL certificate for your domain, you can add one via your cPanel control panel. A self-signed cert will be useful if you are trying to verify your domain with a service like office365, which requires an encrypted connection. A self-signed cert is not suitable if you with to have ‘https://’ […]
Setting up 2 Factor Authentication (2FA) on your account
At LetsHost, we take the security and protection of our customer’s data extremely seriously. We are constantly reviewing our systems to ensure optimal security for all clients’ information stored on our servers. Passwords are becoming increasingly easy to compromise – users sometimes have the same password for everything they do online, or use a simple, […]
Single Sign-On – Connecting your cPanel with your Client Area
The Single Sign-On feature in cPanel allows you to access your LetsHost billing area without needing to re-enter your email address and password. In addition, you can also go from your billing account directly to cPanel without re-entering these login details. The cPanel options look like this: We understand there might be situations when you […]
iPhone SSL Warning – Security Cert Not Trusted
Some users can experience an issue with their iPhone suddenly complaining about the SSL security cert for their email service, that is it not trusted. To resolve this issue, please see the following steps: In the Settings app, navigate to Accounts and Passwords Tap the account name to view the account On the main screen […]
How to scan an account for malware
If your website if not kept up-to-date with new updates and security releases, security vulnerabilities can develop in the website code and an attacker can gain unauthorised access to your hosting account. With this access, malicious content can be uploaded to the account (usually) to display a phishing page or to send out spam mail. […]
How do I unblock myself on the firewall?
Across our shared hosting network, we have a number of security measures in place to ensure to security of the servers and your hosting account. As part of these security measures, it is possible to get your IP address blocked, preventing you (or anyone else on your same IP address) from accessing your hosting account. […]