Are free SSL certs supported?

At this time, we do not support free SSL certs (such as AutoSSL or Let’s Encrypt) on our shared hosting servers. It is possible to order an SSL cert from another provider and install it on your LetsHost hosting account via your cPanel control panel. We offer SSL certs for €89.99 + VAT per year, […]

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Adding a self-signed certificate to your hosting account

If you require a self-signed SSL certificate for your domain, you can add one via your cPanel control panel. A self-signed cert will be useful if you are trying to verify your domain with a service like office365, which requires an encrypted connection. A self-signed cert is not suitable if you with to have ‘https://’ […]

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Setting up 2 Factor Authentication (2FA) on your account

At LetsHost, we take the security and protection of our customer’s data extremely seriously.  We are constantly reviewing our systems to ensure optimal security for all clients’ information stored on our servers. Passwords are becoming increasingly easy to compromise – users sometimes have the same password for everything they do online, or use a simple, […]

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Single Sign-On – Connecting your cPanel with your Client Area

The Single Sign-On feature in cPanel allows you to access your LetsHost billing area without needing to re-enter your email address and password. In addition, you can also go from your billing account directly to cPanel without re-entering these login details. The cPanel options look like this:   We understand there might be situations when you […]

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iPhone SSL Warning – Security Cert Not Trusted

Some users can experience an issue with their iPhone suddenly complaining about the SSL security cert for their email service, that is it not trusted. To resolve this issue, please see the following steps: In the Settings app, navigate to Accounts and Passwords Tap the account name to view the account On the main screen […]

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How to scan an account for malware

If your website if not kept up-to-date with new updates and security releases, security vulnerabilities can develop in the website code and an attacker can gain unauthorised access to your hosting account. With this access, malicious content can be uploaded to the account (usually) to display a phishing page or to send out spam mail. […]

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How do I unblock myself on the firewall?

Across our shared hosting network, we have a number of security measures in place to ensure to security of the servers and your hosting account. As part of these security measures, it is possible to get your IP address blocked, preventing you (or anyone else on your same IP address) from accessing your hosting account. […]

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How do I get the green lock on my website address bar?

The green lock means that the information which is being transferred via your website is secure, and it is a great way to ensure that your customers feel confident to use your website. To have this facility, you would need an SSL Cert. We offer SSL certs for €89.99 + VAT per domain per year. […]

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How to password protect a directory

Password Protection allows you to set login details on a directory to ensure only people who have the login details can access this section of your website. It is also useful for restricting access to a directory on your hosting account, where you might store .pdf files for example. To password protect a directory, please […]

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What is an EV SSL and how are they issued?

With more and more business being done online, it is more important than ever that your customer’s information (credit card numbers, passwords, personal details, etc.) are encrypted and kept secure when being sent over the internet. To ensure this information is safe, you will need to have an SSL certificate installed on your website. But […]

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