Unable to send emails, but receiving is fine

Due to some recent updates to popular email programs, you may need to make some changes to your email settings to continue to be able to send emails. If you are having an issue sending emails (but incoming mail is working fine), you will need to make the following changes to your connection settings: Outgoing […]

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New email account – Should I use POP or IMAP?

When setting up a new email account on your computer/phone/device, you will be asked to set up either a ‘POP’ account or an ‘IMAP’ account. Which one you should choose depends mainly on how you (and/or others) intend on accessing this new email account. All our servers support both protocols. In short, you should choose […]

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iPhone SSL Warning – Security Cert Not Trusted

Some users can experience an issue with their iPhone suddenly complaining about the SSL security cert for their email service, that is it not trusted. To resolve this issue, please see the following steps: In the Settings app, navigate to Accounts and Passwords Tap the account name to view the account On the main screen […]

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How do I set up my email on my Android phone?

To set up an email account on your Android phone, please see the following steps. Please note that you will first need to have the email address itself created (instructions here if not). If you have the address created but do not know your current email password, please visit this link for instructions on how to reset it. Go […]

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‘503 Valid RCPT command must precede DATA’

When you receive the error ‘503 Valid RCPT command must precede DATA’ in Outlook, this indicates an issue with your connection settings. It will prevent you from sending emails, but thankfully it is easy to fix. First you will need open your account settings in Outlook. To get to this screen may be different depending […]

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How do I set up my email on Outlook for Mac

To set up an email account in the email client Outlook on your Mac, please see the below steps. If you do not know your current email password, please visit this link for instructions on how to reset it. Click Tools > Accounts Click E-mail Account In the E-mail Address field, enter your full email address In the […]

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How do I set up my email on my Mac?

To set up an email account in the email client Mail on your Mac, please see the below steps. If you do not know your current email password, please visit this link for instructions on how to reset it. Choose Add Account from the File menu. If this is the first time you’ve opened Mail, you will be […]

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How do I set up my email in Gmail as a POP3 account?

It is possible to use your existing @gmail.com account to access/manage your LetsHost email in place of an email client such as Outlook or Thunderbird. To set this up in Gmail, please see the below steps. If you do not know your current email password, please visit this link for instructions on how to reset it. Log in to […]

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How do I set up my email on my iPhone?

To set up an email account on your iPhone, please see the below steps. If you do not know your current email password, please visit this link for instructions on how to reset it. Go to Settings and tap on Accounts and Passwords Tap on Add Account > Other > Mail Account Enter in your name, email address, […]

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