If you already have your email account set up in Outlook 2016 but need to make some changes to it (for example if you have updated the email password), please see the following steps required:

  • You will need to first open up the Control Panel for the computer (click Start > Settings/Control Panel)
  • From there, type in “mail” into the search bar in the control panel and you will get a results for Outlook 2016(MAIL)
  • Click on this and on the next pop up to go to Email Accounts
  • From here click on the account you need to update and click Change

You can also use this method to add a new account if needed (this can resolve some bugs when adding new accounts to outlook). If you require further information/assistance on this, please submit a ticket and a member of the team will be happy to assist further.