Open the Outlook app on your Iphone/Ipad. If this is your first time adding an email account to Outlook on your device, you should just get a screen asking you to enter your email address. If you want to add a second account or edit an existing account, tap the 3 horizontal bar menu icon in the top left > tap the cog icon on the bottom left > tap on your email account > tap Edit Login Information. Please see the following settings you will need to enter:

  • Enter your email address and tap Add Account
  • Next tap “IMAP” or “Setup Account Manually”
  • Password: Enter your email account password
  • Display Name: Enter your name
  • Description: Enter your email address
  • Tap “Use Advanced Settings”
  • IMAP Incoming Email Server:
  • IMAP Hostname: Servers hostname (in the form ‘LHxx.dnsireland.com’, see below* for more information)
  • IMAP Username: full email address
  • IMAP password: your email password
  • SMTP Outgoing Email Server:
  • SMTP Hostname: Servers hostname (in the form ‘LHxx.dnsireland.com’, see below* for more information)
  • SMTP Username: full email address
  • SMTP password: your email password
  • Tap Sign in

The account has been created, you can check your mail from the “Focused” and “Other” tabs in the top left.

*NB: To find out the correct hostname to enter (which replaces ‘LHxx.dnsireland.com’ from above), enter your domain name (without WWW) and click Lookup!

 

If you require further information/assistance on this, please submit a ticket and a member of the team will be happy to assist further.