How to close the current/idle FTP connections from cPanel?

This is a legacy knowledgebase article and may contain information that is incorrect or out of date. Please click the following link to go to our new knowledgebase Knowledgebase – https://www.letshostbilling.com/index.php?rp=/knowledgebase For instructions on how to close idle FTP connections via your cPanel, please see the following: First, log in to your cPanel Click FTP […]

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Using the Activity Log in FileZilla

This is a legacy knowledgebase article and may contain information that is incorrect or out of date. Please click the following link to go to our new knowledgebase Knowledgebase – https://www.letshostbilling.com/index.php?rp=/knowledgebase   If you are having issues with FTP using FileZilla and you can’t find a solution from our knowledge base, you can send us […]

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FTP error: ‘421 3 users (the maximum) are already logged in, sorry’

This is a legacy knowledgebase article and may contain information that is incorrect or out of date. Please click the following link to go to our new knowledgebase Knowledgebase – https://www.letshostbilling.com/index.php?rp=/knowledgebase You can bypass this error by setting up the FTP connection in the Site Manager. In FileZilla, click on File > Site Manager > […]

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Using FileZilla to connect to your hosting account via FTP

This is a legacy knowledgebase article and may contain information that is incorrect or out of date. Please click the following link to go to our new knowledgebase Knowledgebase – https://www.letshostbilling.com/index.php?rp=/knowledgebase One of the most common ways to upload website files to your hosting account is to use an FTP client. One of the most […]

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Can I create an FTP account for my website designer?

This is a legacy knowledgebase article and may contain information that is incorrect or out of date. Please click the following link to go to our new knowledgebase Knowledgebase – https://www.letshostbilling.com/index.php?rp=/knowledgebase If you want to have your designer or a 3rd party FTP data to your website but don’t want to give them your main […]

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How to compress/zip a file or directory in cPanel

This is a legacy knowledgebase article and may contain information that is incorrect or out of date. Please click the following link to go to our new knowledgebase Knowledgebase – https://www.letshostbilling.com/index.php?rp=/knowledgebase If you have many files you wish to download from your hosting account, it is often best to compress these files first and then […]

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How do I upload files via FTP on my reseller plan?

This is a legacy knowledgebase article and may contain information that is incorrect or out of date. Please click the following link to go to our new knowledgebase Knowledgebase – https://www.letshostbilling.com/index.php?rp=/knowledgebase To upload files to your reseller plan, first ensure that the domain is added to a cPanel account, or create a separate client cPanel […]

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Does my hosting account support SFTP?

This is a legacy knowledgebase article and may contain information that is incorrect or out of date. Please click the following link to go to our new knowledgebase Knowledgebase – https://www.letshostbilling.com/index.php?rp=/knowledgebase On our shared hosting accounts (Starter, WordPress, Business and Enterprise hosting packages), we do not support SFTP. You can connect to your hosting account […]

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What is my FTP Address?

This is a legacy knowledgebase article and may contain information that is incorrect or out of date. Please click the following link to go to our new knowledgebase Knowledgebase – https://www.letshostbilling.com/index.php?rp=/knowledgebase Your FTP address or hostname will typically be: ftp.your-domain-name.ie (replacing your domain name as appropriate). If you are transferring your website from another provider […]

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