TLS connection issue in FileZilla

By default when logging in to your account via FTP, FileZilla will force a connection with TLS, which is not supported on our shared servers. To be able to login to your account with FileZilla, you will need to use the Site Manager to set up a connection that does not use TLS. Please see […]

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Using FileZilla to connect to your hosting account via FTP

One of the most common ways to upload website files to your hosting account is to use an FTP client. One of the most popular of these is called FileZilla. FileZilla is freely available and cross platform, and you can download it via the official website. After you have installed FileZilla you can log in […]

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Does my hosting account support SFTP?

On our shared hosting accounts (Starter, WordPress, Business and Enterprise hosting packages), we do not support SFTP. You can connect to your hosting account via FTP to transfer website files to/from your account. Should you require SFTP access to your hosting account, you would need to upgrade to a VPS hosting server. For more information […]

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I cannot FTP to my account – am I blocked?

LetsHost operate multiple layers of account security for all users. If you entered a password incorrectly several times while connecting with FTP or if one of the files being uploaded contains potentially malicious content (virus etc), our systems will block your computer from the hosting server.  This is strictly to prevent your account and the […]

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Can I create an FTP account for my website designer?

If you want to have your designer or a 3rd party FTP data to  your website but don’t want to give them your main cPanel or FTP details, then you can create a “sub-FTP” account which allows them access to a specific directory within your account. Log onto your hosting account cPanel Click FTP accounts […]

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I can’t see the website I just uploaded by FTP

If you have uploaded your website but cannot see it online there may be some simple reasons for this. 1 – You can see a LetsHost holding page but not your website. Resolution: Please remove the index.php file from public_html and ensure your home page is called “index.html / .htm / .php / .pl etc). […]

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Configure Dreamweaver for FTP

1 – Select Site > Manage Sites. 2 – Click New to set up a new site, or select an existing Dreamweaver site and click the edit icon. 3 – In the Site Setup dialog box, select the Servers category and do one of the following: Click the Add New Server button to add a new […]

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What is my FTP Address?

Your FTP address or hostname will typically be: ftp.your-domain-name.ie (replacing your domain name as appropriate). If you are transferring your website from another provider and have not yet updated the DNS on your domain, then please refer to your “Welcome Email” where the IP address of your new hosting server will be listed. When connecting […]

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