How do I upload files via FTP on my reseller plan?

To upload files to your reseller plan, first ensure that the domain is added to a cPanel account, or create a separate client cPanel account. Your server IP address will be listed in your reseller plan welcome e-mail. If the domain is not live or pointing to the reseller plan, then you will need to […]

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Does my hosting account support SFTP?

On our shared hosting accounts (Starter, WordPress, Business and Enterprise hosting packages), we do not support SFTP. You can connect to your hosting account via FTP to transfer website files to/from your account. Should you require SFTP access to your hosting account, you would need to upgrade to a VPS hosting server. For more information […]

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Can I create an FTP account for my website designer?

If you want to have your designer or a 3rd party FTP data to  your website but don’t want to give them your main cPanel or FTP details, then you can create a “sub-FTP” account which allows them access to a specific directory within your account. Log onto your hosting account cPanel Click FTP accounts […]

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What is my FTP Address?

Your FTP address or hostname will typically be: ftp.your-domain-name.ie (replacing your domain name as appropriate). If you are transferring your website from another provider and have not yet updated the DNS on your domain, then please refer to your “Welcome Email” where the IP address of your new hosting server will be listed. When connecting […]

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