This is a legacy knowledgebase article and may contain information that is incorrect or out of date. Please click the following link to go to our new knowledgebase Knowledgebase – https://www.letshostbilling.com/index.php?rp=/knowledgebase To manage your LetsHost account, this can be done via your Client Area. The email address to log in to your client area is […]
Category: Billing
Frequently asked billing queries.
How do I change the email address for my account?
This is a legacy knowledgebase article and may contain information that is incorrect or out of date. Please click the following link to go to our new knowledgebase Knowledgebase – https://www.letshostbilling.com/index.php?rp=/knowledgebase To change the email address on file for your account you will first need to login to your LetsHost Client Area. On the […]
How do I transfer a package/domain to my customer who wants their own account?
This is a legacy knowledgebase article and may contain information that is incorrect or out of date. Please click the following link to go to our new knowledgebase Knowledgebase – https://www.letshostbilling.com/index.php?rp=/knowledgebase Please open a ticket with our Billing department to request the transfer of a domain to another account. We will require the new Contact […]
How can I remove my Credit Card details from my account?
This is a legacy knowledgebase article and may contain information that is incorrect or out of date. Please click the following link to go to our new knowledgebase Knowledgebase – https://www.letshostbilling.com/index.php?rp=/knowledgebase For convenience, it is possible to set up your LetsHost account on automatic renewal with a credit card. You can add a credit card […]
I am looking for a refund?
This is a legacy knowledgebase article and may contain information that is incorrect or out of date. Please click the following link to go to our new knowledgebase Knowledgebase – https://www.letshostbilling.com/index.php?rp=/knowledgebase To request a refund, please open a ticket in Billing from your client area and we will be able to review your case further. Please […]
How do I turn on/off the Auto Renew option?
This is a legacy knowledgebase article and may contain information that is incorrect or out of date. Please click the following link to go to our new knowledgebase Knowledgebase – https://www.letshostbilling.com/index.php?rp=/knowledgebase If you have a domain that you no longer need to renew, it is possible to disable the auto-renewal yourself via your client area […]
How do I cancel my Product/Service?
This is a legacy knowledgebase article and may contain information that is incorrect or out of date. Please click the following link to go to our new knowledgebase Knowledgebase – https://www.letshostbilling.com/index.php?rp=/knowledgebase If you wish to cancel a product or service (such as a hosting account), you can do this from your client area. First, log […]
Add/edit/remove secondary contacts on your billing account
This is a legacy knowledgebase article and may contain information that is incorrect or out of date. Please click the following link to go to our new knowledgebase Knowledgebase – https://www.letshostbilling.com/index.php?rp=/knowledgebase With your LetsHost billing account, it is possible to add secondary/technical contacts that can contact LetsHost on your behalf. You can configure each contact […]
Renew a domain for multiple years
This is a legacy knowledgebase article and may contain information that is incorrect or out of date. Please click the following link to go to our new knowledgebase Knowledgebase – https://www.letshostbilling.com/index.php?rp=/knowledgebase If your domain name is coming up for renewal, and you would like to change the number of years to renew it for, you […]
Transferring domain to another LetsHost account
This is a legacy knowledgebase article and may contain information that is incorrect or out of date. Please click the following link to go to our new knowledgebase Knowledgebase – https://www.letshostbilling.com/index.php?rp=/knowledgebase If you are looking to transfer the billing of a domain name from your own account in to someone else’s account (or vice versa), […]