To cancel your Hosting renewal, you can log on to your client area via, click on Services – My Services – View Details – Management Actions – Request Cancellation.

To cancel a domain renewal, once logged on to your client area, click on Domains – My Domains – Manage Domains – Auto Renew – Disable Auto Renew.

If an Invoice has been generated already for the Domain renewal, please open a Support Ticket for Billing and we will cancel the Invoice due for you.