How do I unblock myself on my VPS?

If you become blocked on your virtual machines firewall, you will not be able to unblock yourself via WHM or over SSH. First, your will need to log in to your client area. Once logged in to your client area, click on Services > My Services > Click on your VPS Package > Click on […]

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How do I connect to my VPS via SSH?

SSH (Secure Shell) is a network protocol used for secure data communication between a server and a client (You) to perform actions such as command-line login and authentication, remote command execution, and even data transfer. So in order to keep the communication between you and a server secure from the preying eyes of hackers, there […]

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How do I reset the root password for my VPS?

To reset the root password for your VPS, please see the following steps: Login to your Client Area Click on Services > My Services Click on the Active button to the right of your VPS package Click the Stop VPS to send a shutdown signal to your VPS Once offline, click Power Off Then click […]

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How to create a new cPanel account in my VPS

To create a new cPanel account on your VPS, you can do this via the WHM. Please see the following steps on how to do this: First, you will need to login to your WHM. The login address for the WHM is https://IPADDRESS:2087 (replacing IPADDRESS with the actual IP address of your server). If you […]

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How to fix your VPS server when it goes OOM (Out Of Memory)

Once your server runs out of memory (‘goes OOM’), the only way to fix this is to reboot it. Please see the following steps on how to reboot your VPS server via your client area: Log in to your LetsHost client area and click on Services > My Services You will see your products/services listed […]

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How to create a package under my reseller

To create a new package (setting specific storage quota, bandwidth limit, max number of addon domains, etc.) on your reseller account, please see the steps below: Login to your client area Click on Services > My Services Click the green Active button on your Reseller account Click Login to WHM on the left Overview menu […]

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How to create a new cPanel account in my reseller

To create a new cPanel account on your reseller, you can do this via the WHM. Please see the following steps on how to do this: Login to your client area Click on Services > My Services Click the green Active button on your Reseller account Click Login to WHM on the left Overview menu […]

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My VPS server is unresponsive, what do I do?

If your server is unresponsive, it is possible that it has run out of memory (‘gone OOM’). Please follow the steps below to check if your VPS is OOM: Log in to your LetsHost client area and click on Services > My Services You will see your products/services listed out here. Next to the service […]

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Working with the CSF on your VPS

Every cPanel virtual private server (VPS) includes an installed software firewall called ConfigServer Security & Firewall (csf). This firewall can be used to block IP addresses and includes a separate running process, Login Failure Daemon, that checks logs for invalid logins attempted by bruteforce, and other forms of attacks. For more information on CSF functionality, […]

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How can I edit the DNS of domains under my reseller account?

In order to make DNS changes to domains hosted under your reseller account, you will need to do this via the WHM control panel for your reseller account. For instructions, please see the steps below: Login to your client area Click on Services > My Services Click the green Active button on your Reseller account […]

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