To reset the root password for your VPS, please see the following steps:

  • Login to your Client Area
  • Click on Services > My Services
  • Click on the Active button to the right of your VPS package
  • Click the Stop VPS to send a shutdown signal to your VPS
  • Once offline, click Power Off
  • Then click the Change Password button to change your reboot password
  • Once done click Start VPS to boot your VPS. The server will come back online with the new password set

If you require further information/assistance on this, please submit a ticket and a member of the team will be happy to assist further.