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Sometimes, you may need to disable a plugin in your WordPress hosting account but you cannot log in to the WordPress Dashboard. It is also possible to disable a WordPress plugin via your cPanel control panel. For instructions on how to do this, please see the following:
- First, log in to your cPanel
- Click File Manager
- Navigate to the public_html directory and then to the wp-content directory
- Right-click the plugins folder and click Rename
- Change the name of the plugins folder to disable all of the plugins for your site (rename back to plugins to re-enable all of your plugins again)
- You can also disable individual plugins, just click into the plugins folder
- You can then just rename each plugin one at a time (and just rename them back to re-enable them)
If you have any questions on the above, please submit a ticket and a member of the team will be happy to assist further.