Your LetsHost hosting account comes with a free spam filtering feature – Apache SpamAssassin. Please see the following steps to set up the filter:
- Log in to your LetsHost Client Area and click on Services > My Services
- You will see your products/services listed out here. Click on Active beside your hosting package
- On the left, click on the link Login to cPanel
- Once logged in to cPanel, click on the Apache SpamAssassin icon under the Email Header and then Enable Apache Spam Assassin
The Score on the filter will be set to 5 by Default. The level of the Score (between 0-10) will determine how strict the filter will be – 1 being the strictest (more email being labelled as spam) and 10 being the most lienient (less email being labelled as spam).
Apache SpamAssassin Configuration allows you to manage the Filters Blacklist and Whitelist. The blacklist is a list of email addresses that will always be flagged as Spam and the whitelist is a list of email addresses that will never be flagged as Spam.
The Apache SpamAssassin feature that comes with your account is a basic filter that works most of the time, but you may find some spam email still coming through to your account. In this case, we would recommend taking a look at our paid-for spam filtering service. This is an industrial-strength spam filter that LetsHost us for all our own mail.
If you require further information/assistance on this, please submit a ticket and a member of the team will be happy to assist further.