A spam filter is a service which can detect unsolicited and unwanted email. It can then act to prevent those messages from getting to an email user’s inbox. Built in to our shared hosting accounts, there is a free spam filter which will help reduce the amount of spam emails you receive. However, if you need something more powerful/reliable, we also offer a paid-for spam filtering service (which we use for all our own systems). To access the inbound spam filter please see the following steps:

  • Log in to your LetsHost client area
  • Click Services > My services in the blue navigation bar along the top of the page
  • Click the Green Manage button beside the Inbound Anti-Spam product
  • Click the blue ‘Log in to Panel’ button

From this control panel you can view spam detection reports, upload a spam message to train the spam filter and whitelist/blacklist senders among other functions. If you require further information/assistance on this, please submit a ticket and a member of the team will be happy to assist further.