Similar to your PCs DNS cache, your internet browser keeps a cache of DNS records so that it can more efficiently find and load a website which has already been visited. If a website has recently been moved to a different server, you might see the old website for a while when you try to visit it.

Flushing your browsers DNS cache can help to load the most up-to-date version of the website. Please see the following steps to flush Microsoft Edges browser cache:

  • Click on the star icon / three horizontal line > star icon (if Edge window resized)
  • Click History
  • Click clear history in the top right
  • Ensure that Cache and Cookies are ticked
  • Click Clear

If you require further information/assistance on this, please submit a ticket and a member of the team will be happy to assist further.