To download a backup of your database, you will need to do this via the cPanel control panel. For steps on how to download your database, please see the following:

  • Log in to your LetsHost client area and click on Services > My Services
  • You will see your products/services listed out here. Click on Active beside your hosting package
  • On the menu on the left, click on Login to cPanel
  • Once logged in to your cPanel control panel, click on the icon for Backup under the Files section
  • Scroll to the Partial Backups section and under Download a MySQL Database Backup click on the database you wish to back up
  • Save the download

If you require further information/assistance on this, please submit a ticket and a member of the team will be happy to assist further.