To set up an email account in the email client Mail on your Mac, please see the following steps.
– Choose Add Account from the File menu. If this is the first time you’ve opened Mail, you will be automatically prompted to add an account

– Type in name, email address and password and click Create

– Incoming Mail Server Account Type: POP or IMAP

  • Description: [optional, you can put in your email address here]
  • Incoming Mail Server: mail.yourdomain.com (replacing ‘yourdomain.com’ with your actual domain name)
  • Username: [your full email address]
  • Password: [your email address password]

– Click Continue

– Go to Incoming Mail Security and untick Use Secure Sockets Layer (SSL)

  • Authentication: Password

– Click Continue

– Go to Outgoing Mail Server

  • Description: [optional, you can put in your email address here]
  • Outgoing Mail Server: mail.yourdomain.com (replacing ‘yourdomain.com’ with your actual domain name)
  • Tick Use Only This Server
  • Tick Use Authentication
  • Username: [your full email address]
  • Password: [your email address password]

– Click continue

– Outgoing Mail Security: Untick Use Secure Sockets Layer (SSL)

  • Authentication: Password

– Click Continue > Create

If you require further information/assistance on this, please submit a ticket and a member of the team will be happy to assist further.