To set up an email account in the email client Thunderbird, please see the following steps.
In Thunderbird, click on Tools > Account settings > Account Actions > Add mail account

  • Your Name: Your name
  • Email address: The full email address
  • Password: The email account password

Click IMAP and then Manual Config.

  • Incoming: Servers hostname (in the form ‘’, see below* for more information)
  • Incoming Port: 143
  • Outgoing: Servers hostname (in the form ‘’, see below* for more information)
  • Outgoing Port:  465
  • SSL: Yes
  • Authentication: Normal Password (both Incoming + Outgoing)
  • Username: Your full email address
  • Click Test and then Create Account


*NB: To find out the correct hostname to enter (which replaces ‘’ from above), enter your domain name (without WWW) and click Lookup!


If you require further information/assistance on this, please submit a ticket and a member of the team will be happy to assist further.