To set up an email account in the email client Outlook, please see the following steps.
– If you are using Microsoft Outlook Express, click: Tools > Email Accounts > POP3 or IMAP > Click Next
– If you are using Microsoft Outlook 2003, click: Tools > Email Accounts > Add A New Email Account > POP3 or IMAP > Click Next
– If you are using Microsoft Outlook 2007, click: Tools > Email Accounts > New > Name, Email address, Password > Click Manually configure server setting or additional server types
– If you are using Microsoft Outlook 2010, click: File > Info > Account Settings > Add And Remove Accounts or Change Existing Connection Settings > New > Name, Email address, Password > Click Manually Configure Server Setting Or Additional Server Types > Click Next > Internet Email

When creating a new account, you can either create it as a POP3 account or an IMAP account. IMAP would be more suitable if you plan to access the same email account from multiple devices (PC, laptop, phone, tablet etc).

Please see the following settings you will need to enter:
User Information

  • Your Name = Your name
  • Email address = Full email address

Server Information

  • Account type = **POP or IMAP**
  • Incoming mail server = mail.yourdomain.com (replacing ‘yourdomain.com’ with your actual domain name)
  • Outgoing mail server (SMTP) = mail.yourdomain.com (replacing ‘yourdomain.com’ with your actual domain name)

Login information

  • Username = Full email address
  • Password = your password
  • More Settings > Outgoing server, tick ‘my outgoing server (SMTP) requires authentication’

Advanced (POP3 | IMAP)
– POP 3 –

  • Incoming server (POP3) = 110
  • Outgoing Server (SMTP) = 25
  • Tick the option to leave a copy of the mail on the server

– IMAP –

  • Incoming server (IMAP) = 143
  • Outgoing Server (SMTP) = 25
  • Tick the option to leave a copy of the mail on the server

If you require further information/assistance on this, please submit a ticket and a member of the team will be happy to assist further.