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Billing
(35)
Can I add funds/a credit to my LetsHost account?
The contact name on our account has left the company, what do we do?
Can I register a .ie domain name for a charity?
Is it possible to set up a direct debit on my account?
Can I get my invoices posted out to me?
DNS
(18)
How long does a DNS change take to complete?
How Can I Move My Website To You With No Downtime
How do I set up Cloudflare on my website?
How do I connect my domain to Wix?
Why am I seeing the LetsHost parking page instead of my website?
Domain Queries
(16)
Can I register a .ie domain name for a charity?
How can I update the admin contact for my .ie domain name?
Can I change my Domain Name?
How do I connect my domain to Squarespace?
How do I connect my domain to Shopify?
Email Issues
(23)
New email account – Should I use POP or IMAP?
iPhone SSL Warning – Security Cert Not Trusted
How do I set up my email on my Android phone?
How do I change my email account password?
‘503 Valid RCPT command must precede DATA’
FTP
(8)
TLS connection issue in FileZilla
Using FileZilla to connect to your hosting account via FTP
Does my hosting account support SFTP?
I cannot FTP to my account – am I blocked?
Can I create an FTP account for my website designer?
General Queries
(22)
How to enable Telnet on Windows 7
My website is loading slowly – What can I do?
How to upload a backup of your website files
How Can I Move My Website To You With No Downtime
How do I reset my Plesk control panel password?
IE Domains
(18)
Why am I seeing the LetsHost parking page instead of my website?
Can I register a .ie domain name for a charity?
Can I register a placename as a .ie domain?
How can I update the admin contact for my .ie domain name?
Can I sell my .ie domain to someone else?
MySQL / Database
(5)
How do I create a database user and add it to a database?
How do I create a database?
How can I import my MySQL datebase to my hosting account?
How do I allow remote access to my MySQL database?
How do I backup MySQL databases in cPanel?
Pre Sales Queries
(14)
Do you offer SSL Certificates and are there different types?
If I buy a hosting account, can I upgrade it at a later stage?
The LetsHost Affiliate Program
I purchased a domain, how do I use it to create email addresses?
How do I get the green lock on my website address bar?
Security
(10)
I’m getting an ‘Reported Attack Page’ error on my website – How do I fix it?
iPhone SSL Warning – Security Cert Not Trusted
How to install an SSL cert for your domain via cPanel
Do you offer SSL Certificates and are there different types?
How to scan an account for malware
Site Builder
(4)
How do I change the theme on my website?
I’m getting an error when trying to publish my website
Where can I access my website builder?
I want to set up a website, what do I need?
VPS Servers
(12)
How to create a package under my reseller
How to create a new cPanel account in my reseller
How to create a new cPanel account in my VPS
My VPS server is unresponsive, what do I do?
How to fix your VPS server when it goes OOM (Out Of Memory)
Wordpress
(11)
WordPress security plugins – what do they do and do I need one?
Changing the title, tagline and favicon on your new WordPress website
WordPress Pages vs. Posts – What’s the difference and which should I use?
How do I install a new WordPress plugin
How do I add a new WordPress theme?
