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Billing
(40)
Can I register a .ie domain name for a charity?
How do I cancel my Product/Service?
Single Sign-On – Connecting your cPanel with your Client Area
How can I renew my domain if it states “Past Renewable Period” on my Client area?
DNS
(32)
Why am I seeing the LetsHost parking page instead of my website?
How do I edit the DNS record for my domain?
‘Object status prohibits operation’ – How to fix?
Getting error ‘nameservers are not authoritative’ when trying to repoint domain
Domain Queries
(31)
How do I edit the DNS record for my domain?
Can I register a .ie domain name for a charity?
‘Object status prohibits operation’ – How to fix?
Getting error ‘nameservers are not authoritative’ when trying to repoint domain
Email
(37)
Moving emails from one provider to another
How to create a new email address in cPanel
How can I access my email from any computer?
How do I change my email account password?
Email Client
(25)
Email Error: ‘None of the authentication methods supported by this client are supported by your server’
How do I set up my email in Outlook?
How do I set up my email on my iPhone?
How do I set up my email on my Android phone?
FTP
(9)
What is my FTP Address?
Using FileZilla to connect to your hosting account via FTP
FTP error: ‘421 3 users (the maximum) are already logged in, sorry’
Can I create an FTP account for my website designer?
General Queries
(36)
How do I access my cPanel control panel?
How to set up a URL redirect on your domain
I’m getting the error ‘resource limit is reached’ on my website – why?
Can my hosting account host more than one website?
IE Domains
(17)
Why am I seeing the LetsHost parking page instead of my website?
Can I register a .ie domain name for a charity?
Getting error ‘nameservers are not authoritative’ when trying to repoint domain
I need my domain EPP/Authorization code for transferring away
MySQL / Database
(6)
How do I allow remote access to my MySQL database?
How do I create a database user and add it to a database?
How do I create a database?
How do I backup MySQL databases in cPanel?
Pre Sales Queries
(30)
Moving emails from one provider to another
Can I register a .ie domain name for a charity?
Weebly error: ‘There was an error publishing your site. The publishing credentials are not valid. Please contact support.’
How can I buy a domain name that is already registered?
Security
(21)
How do I unblock myself on the firewall?
Enabling SSL on your website
How to install an SSL cert for your domain via cPanel
My hosting account was hacked into – What do I do?
Uploading Website
(10)
Using FileZilla to connect to your hosting account via FTP
I can’t see the website I just uploaded by FTP
How do I upload files to my hosting account?
I cannot FTP to my account – am I blocked?
VPS Servers
(13)
How to create a new cPanel account in my VPS
How do I unblock myself on my VPS?
How do I reset the root password for my VPS?
How to fix your VPS server when it goes OOM (Out Of Memory)
Web Host Manager (WHM)
(15)
How to change the domain name on a cPanel account on your reseller
How to force your client to update their cPanel password the next time they log in?
How to create a new cPanel account in your reseller
How to edit the DNS for domains on my reseller account?
Website Builder
(21)
How to add PayPal payments to your LetsHost Website Builder website
Weebly error: ‘There was an error publishing your site. The publishing credentials are not valid. Please contact support.’
Where can I access my website builder?
How to add Stripe payments to your Weebly website
WordPress
(21)
Enabling SSL on your website
Changing the title, tagline and favicon on your new WordPress website
Installing WordPress using the Softaculous installer
My hosting account was hacked into – What do I do?
